Over 40% of the internet is run by WordPress. So if you own a business, have a portfolio website, blog or any other website, you will likely use WordPress. But who should you get to build your website, maintain it, host it or fix any issues that may arise?
In this article we will go through our number 1 pick for WordPress support, hosting and maintenance, WP Butler.
Business Name: WP Butler
Phone: 1300 739 301
Address: 1/162 S Pine Rd, Brendale QLD 4500
Email: support@wpbutler.com.au
WordPress Support
WP Butler is the best WordPress support desk due to their timeliness, experience and price.
WP Butler responds to every ticket that you lodge within the hour. They then provide you with an outlook on the work and give you an idea of when the issue will be fixed. From our experience with WP Butler the problems are fixed FAST! Their urgent ticket means you jump the queue so the issue is normally fixed within the day. Even the standard ticket can be finished within the day or in the next few days at the latest. That’s why WP Butler are our number 1 pick for support.
WooCommerce Support
WP Butler is also highly experienced with WooCommerce, WordPress’s number 1 eCommerce plugin. WooCommerce is a highly technical plugin that many businesses can’t fix if it breaks. Even some agencies. These businesses generally send WooCommerce support jobs to WP Butler.
Friendly Australian Service
The team at WP Butler are easy to get in contact with and very friendly. They always answer the phone straight away, offer a solution and do everything they can to help! The team are completely Australian with no outsourcing of work. That means the work is done to an impeccable standard, without all the heartaches of your work getting outsourced to a country that speaks English as a second language.
Pricing
WP Butler work on a currency they call “Support Tickets”. One ticket generally means one job completed. If the job is going to take more than one ticket they will let you know before proceeding. If you don’t want to pay for an extra ticket, that’s okay they will fully refund you the money. A support ticket is also only $199 for non-members, and the same ticket is $99 for members. To get access to the members tickets, sign up for one of their SiteCare Plans.
SiteCare (website maintenance).
The SiteCare plan at WP Butler covers everything website maintenance related. They monitor the site for downtime, take backups, handle updates, run security scans and much more. By getting the premium plan you also get dedicated WordPress Australian hosting. For the extra cost of $20 when even cheap, crappy shared hosting providers are around $10 this is a great upgrade that you will want to take advantage of.
